Interruptions damage Productivity.
The reasons behind an interruption can be varied and are often justified by the urgency of a specific project or the current availability of skills. However employees often complain about unplanned interruptions that can demand up to 5 hours of their working day.
Interruptions are to be taken seriously. They represent a direct loss of productivity for the interrupted employee, which might lead to overtime to catch up.
Additionally interruptions are not only counterproductive. They highlight the need to train your staff: They represent a very serious sign of lack of expertise and ineffective team management.
They are also reported as a cause of employee turnover.
Two seconds is long enough to make people lose the thread.
Prof. Erik Altmann, Psychology
How Digital Intelligence helps.
Digital Intelligence can help you to identify the common causes of interruptions in your business structures.